Kim Klapp, Practice Facilitator for First Choice Chiropractic in Ann Arbor, Michigan, has a rather enviable front seat view and hand in what makes for a phenomenal chiropractic practice. Supporting her husband Dr. Tom Klapp, she first served as Executive Administrator for the Michigan Chiropractic Association before focusing her organizational talents on their practice and forming Assistants for Chiropractic Excellence (A.C.E), a targeted training service for chiropractic assistants. Klapp, as a self-proclaimed gap-filler, saw a need for specialized chiropractic assistant support that extended beyond reception duties. She emphasizes that a chiropractic office is only as good as its people, which means employees need to feel appreciated and empowered to operate at their best.

This podcast episode is part of Thriving Chiros Podcast, an Alumni & Friends Chiropractic series part of the Living Life at Life U podcast. This long-term series goes into deeper detail about what it means to succeed in practice and outside of the four walls of the chiropractic office. This is Season 2, Episode 3 of Thriving Chiros hosted by Dr. Austin Cohen- Life U Alumnus, Chiropractor & Founder of Corrective Chiropractic. Season 2 was recorded Live at LVE- Life Vision Extravaganza, Life University’ s annual continuing education seminar event.